Are you ready to take the next step in your finance career? Our client, a international company from Kraków, is looking for a highly skilled Cash Collections SME to join their dynamic team. If you have a deep understanding of cash collections, fluency in English, and proficiency in German or French, this is an excellent opportunity to work in a collaborative, global environment and drive strategic financial decisions. Join us and become part of a fast-growing organization that values innovation, development, and excellence!
what we offer- hybrid work
- benefit package (sports card, private medical care, insurance, cafeteria system)
- flexible working hours
- work in an international environment
- temporary employment contract
- Serve as the escalation point for accounts.
- Manage suspending and terminating accounts and track suspended accounts.
- Provide weekly updates on suspended accounts and coordinate with collectors/customers.
- Handle customer escalations.
- Liaise with vendors for third-party accounts.
- Review reports and provide account status updates.
- Assist in resuming suspended accounts by resolving the causes of suspension.
- Ensure all steps are completed before transferring accounts to third-party vendors.
- Reassign accounts to third-party vendors and verify the accuracy of their invoices.
- Apply payments from third-party collections and ensure appropriate fee write-offs.
- Process write-offs for accounts where third-party collection efforts have been exhausted.
- Confirm closure of accounts for third-party customers making direct payments.
- Raise and apply withholding tax credits as required.
- University degree
- Fluency in English and one other languages (French/German)
- Being an expert in the area of cash collection/AR - in-depth knowledge of the process
- Ability to understand both client needs and company policies related to collections
- Good knowledge of business processes, especially Invoice to Cash (preferred)
- Strong analytical skills
- Advanced skills in Microsoft Excel
- Confident in communicating with stakeholders
- Familiar with financial tools/systems like Oracle, Pega, and MicroStrategy
- Able to quickly adapt to changes and manage time well in a changing environment
- Strong communication skills, both written and spoken
- Confident in following set processes and suggesting improvements
- Good at problem solving
- Able to make decisions and take actions under pressure
Employment agency entry number 47
this job offer is intended for people over 18 years of age
...