If you feel comfortable speaking German, have proven experience in Credit & Collection (Accounts Receivable), and would like to join a global brand in Wrocław - APPLY!
what we offer- Great challenges with the B2B clients from the EMEA region (healthcare industry)
- Cutting-edge technologies like Salesforce, Oracle
- The smooth recruitment process (1 stage)
- Flexible working model (2-3 visits per week during the first month, from a second month it is enough to visit the office 2 times per month)
- Flexible working hours - 7:00/8:30 - 15:00/16:30
- Foreign languages on a daily usage (English, German)
- Private medical care (individual and family packages)
- Group insurance (in PZU)
- Sports card - MultiSport (for you and your loved ones)
- Online cafeteria - benefit platform (discounts e.g. for cinema tickets)
The person in this position is responsible for the service related to minimization of exceedances / inconsistencies of credit limits; creation and maintenance of reports; supporting the exchange of information related to the compliance with payment plans
- Responsible for completing assigned tasks within SLA targets
- Coordination of respective queue or issue resolution, cycle time, leveraging workload within a team to meet or exceed Service Level Agreements
- Responsible for reporting activities and SOX control
- Train/consult internal customer to obtain proper inputs
- Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays
- Provide reports to assigned business team to enable end-to-end process visibility
- Identify opportunities to improve data quality & reduce cycle time
- May include training and deployment support pre and/or post go-live
- Continuous improvement of processes and Lean Six Sigma project coordination
- Positively contributes to and supports team efforts and objectives
- Proven experience (from few months up to few years) in a corporate environment Accounts Receivable and/or Customer Service with elements of Credit & Collection
- Proficiency in English, German, and Polish on a B2 level onward (speaking and writing)
- Bachelor's degree or higher from an accredited university (or just studying)
- Proven experience with Oracle and Salesforce is nice to have
Employment agency entry number 47
this job offer is intended for people over 18 years of age
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