If you feel comfortable speaking English, you have a proven experience in the corporate environment and would like to join a global production brand in Wrocław in March/April 2025 - APPLY!
what we offer- Great challenges in the transition process in the EMEA region
- Opportunities to work with SAP, Salesforce, SAP FIORI and more
- The smooth recruitment process (1 stage) with a start date of March or April 2025
- Flexible hybrid working model (it is ideal to visit the office 4 times per month)
- Business working hours (8:00-16:00) with an option of flexibility
- Private medical care (individual and family packages)
- Group insurance (in PZU)
- Sports card - MultiSport (for you and your loved ones)
- Online cafeteria - benefit platform (discounts e.g. for cinema tickets)
- Customer Service support in the customer service export process
- Responding to customers via defined channels
- Liaise with the business on customer relationship management via Salesforce functionalities
- Registration and consideration of customer complaints
- Responsible for monitoring work queues for new requests
- Responsible for completing assigned tasks within SLA targets
- Identify opportunities to improve data quality & reduce cycle time
- May include training and deployment support pre and/or post go-live
- Responsible for escalation of issues if needed
- Positively contributes to and supports team efforts and objectives
- Proven experience (around 1-2 years) in a corporate environment in Customer Service/Logistics/Finance
- Good knowledge of English, speaking and writing (B2 level onward)
- Proven experience with SAP/Salesforce/any ERP system
- Availability to join a company in March or April 2025
Bachelor's degree or higher from an accredited university
Employment agency entry number 47
this job offer is intended for people over 18 years of age
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