If you want to join a new Customer Service team, you feel comfortable speaking the Finnish language, and you would like to grow with the growth of the Nordic company in Wrocław - APPLY!
what we offer- Unique development opportunities being a key part of the new team
- Being a part of the Nordic company focused on people
- Only 1 meeting with the client in the recruitment
- Quick start date - from 1st February onwards
- Full benefits package (private medical service, sports card, life insurance)
- Annual bonus depending on job grade (7,5% or 10% of annual salary)
- Holiday bonus from the Social Fund Budget
- Hybrid (the minimum of 3 days in the office and the maximum of 2 days at the HO per week) or Remote working model
- Training platform
- Extra budget (1800 PLN/year) for external training
- Employment contract directly with the client
- Relocation package (2000-4000 PLN as a one-time payment)
- Deliver accurate sales invoicing and miscellaneous invoicing
- Handle master data requests related to customer master data
- Perform tasks related to sales invoice collection together in cooperation with the Business personnel and Finance collection team
- Management of purchase orders and delivery specifications, and verification of purchase orders for the B2B purchasing process in cooperation with the Business personnel
- Monitor B2B customer and vendor accounts together with Finance & Controlling
- Daily collaborate and communicate with internal and external stakeholders
- Support continuous improvement of customer service processes and ways of working
- You have proven experience in the corporate environment of 2-5 years or similar, Customer Service is the most preferable, but it is not a must-have
- You have a Finnish language proficiency in speaking and writing (B2 onwards)
- You have an English language proficiency in speaking and writing (B2 onwards)
- You are open for business trips, especially during the first months of employment (onboarding, training program, etc.)
- You have an approach consisting of effective communication, working as a team player, within the solution-oriented and customer-focused mindset
- If you have a know-how of working with SAP, ServiceNow, and Basware, it is nice to have
- If you speak other European languages (Swedish), it is a huge benefit
Employment agency entry number 47
this job offer is intended for people over 18 years of age
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